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Privacy Policy

The Leonora Group — Privacy Policy

Last updated: September 15, 2026

At The Leonora Group, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us via our website, forms, or other digital platforms.

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1. Who We Are

The Leonora Group B.V.
Amerigo Vespucciweg 84
1363KJ Almere, The Netherlands
KVK: 97359769
Email: contact@theleonoragroup.com
Website: www.theleonoragroup.com

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2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Business name

  • Financial information (e.g., invoice and payment details)

  • IP address

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3. How We Collect Your Data

We collect data through:

  • Contact forms on our website

  • Newsletter signups

  • Blog post reactions (via Google account)

  • Booking forms

  • Website cookies and similar technologies

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4. Why We Collect Your Data, and Our Legal Basis

PurposeLegal basis

To provide and manage our servicesPerformance of a contract

To respond to inquiries and provide customer serviceLegitimate interest

To process contracts and paymentsPerformance of a contract / legal obligation

To send updates, offers, or newslettersYour consent

To comply with legal obligationsLegal obligation

To analyze traffic and improve our servicesConsent (for non-essential cookies/analytics)

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5. Use of Cookies

We currently use only essential cookies necessary for our website to function (for example, to remember your session or cart). We do not currently use analytics or advertising cookies. If we introduce non-essential cookies in future (such as Google Analytics or Facebook Pixel), we will only activate them after obtaining your prior consent through a cookie banner, and we will update this policy accordingly.

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6. Data Sharing

We share personal data with third-party service providers who help us run our business, including our website host (Wix) and our video conferencing provider (Zoom), strictly to the extent needed for the purposes above. We do not sell your personal data. If we begin using additional tools such as analytics or advertising platforms, we will update this policy and, where legally required, obtain your consent before doing so. We only share data with other third parties where legally required or with your explicit agreement.

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7. International Data Transfers

Some of our service providers (for example, Wix, based in Israel, and Zoom, based in the United States) are located outside the European Economic Area. Where this occurs, we rely on appropriate safeguards recognized under GDPR, such as the European Commission's Standard Contractual Clauses or an applicable adequacy decision, to ensure your data remains protected.

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8. Data Security

We take data security seriously. Your personal data is stored in secure systems with access limited to authorized personnel only.

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9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to certain processing, including direct marketing

  • Request restriction of processing in certain circumstances

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), or the supervisory authority in your own EU country of residence

Please contact us at contact@theleonoragroup.com to exercise your rights.

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10. Data Retention

We retain personal data only as long as necessary for the purpose it was collected:

  • Financial and administrative records (e.g., invoices, payment records) are retained for 7 years, as required by Dutch tax law.

  • Other personal data (e.g., inquiries, marketing contacts) is retained only as long as needed for the relevant purpose, or until you withdraw consent, after which it is deleted or anonymized.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Updates will be posted on our website with the latest revision date.

 

12. Contact Us

For questions about this Privacy Policy or your data, please contact:
contact@theleonoragroup.com

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